9.3 – Spa Business Analysis - Manuela Magistro

Spa Business Analysis

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Email

Owner Name

Number of clinical hours worked

Number of Administrative Hours Worked

Number of hours worked per week

Years in practice

Days and hours of operation

(ex. M-F, 9-5)

What are the goals for your practice?

What are your goals as the owner of the practice?

What do you feel is the biggest barrier that has stopped you from achieving your goals?

Have you worked with a consultant before? If so, what was the result?

In your opinion, are you too lenient with your staff? Explain

Do you hold regular training sessions with your staff? What is the subject of these sessions?

Do you lose your temper with your staff?

Can your front desk staff collect fees from clients with no problem?

Do you ever feel like quitting your profession?

Do you roller-coaster emotionally (have good days and bad days continually rather than occasionally)?

Is there anything in your life at this time that you have your attention on that negatively impacts the practice?

Is there anything else you would like to comment on or feel we should know?

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